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Savings Plan The Savings Program Information Sources The Savings Program makes saving easy. It lets you manage your account over the telephone through a voice response unit or by speaking with a customer service representative. By calling the information line, you can:
When you call the information line, you will need your PIN and a touchtone phone to use the voice response unit. If you do not have a touch-tone phone, call the information line and speak to a customer service representative. You received your PIN with your activation kit. You may change your PIN to personalize it any time you wish. Your PIN is confidential and should be kept in a safe place. If you lose your PIN, you may call the information line or log on to the Internet site and a copy of the number will be sent to your home. For security reasons, you can never get your PIN over the phone. Accessing the System
After you have activated your account, log on to the internet by typing ttp://oakridge.csplans.com, then simply go to the log in screen, press “log in,” enter your social security number and your PIN, and press submit. Every participant in the program will be able to gain access to the program, as long as they have an account balance. Working With the Program If you want to see more information about the program or your account, you must click on the Program Name. Some companies have more than one Savings Program with CitiStreet, so the system allows you to select the proper program. We have only one program, so click the Savings Program button to proceed.
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